





Women's Puffer Coat | Faux Fur Lined Hood with Drawstring Waist
This women's puffer coat is made for frosty mornings, with a deep hood lined in soft faux fur. The longline padded body falls past the hip, and an inner drawstring waist lets you shape the fit. A zip front with a snap storm placket and deep side pockets keep the wind out. Wear it over knitwear and jeans for school runs, winter walks and weekends in town. The generous cut leaves room for thick layers underneath.
Key features:
- Faux fur lined hood
- Longline padded body
- Adjustable drawstring waist
- Zip front with snap placket
- Deep side pockets
Style tip:
Wear it with a roll neck jumper and ankle boots.
Delivery
Every order to a UK address is delivered free of charge, whatever the order value.
Your parcel is tracked the whole way, from the moment it leaves us until it reaches your door.
Sent from: our fulfilment centre in Ningbo, China.
Preparing your order: 2 to 3 business days (Monday to Friday)
Time in transit: 4 to 9 business days (Monday to Friday)
Total estimate: 6 to 12 business days
Daily order cut-off: 6pm
Good to know: these are estimates and may change with carrier schedules, peak periods or bad weather. All UK orders are sent Delivered Duty Paid, so no additional charges are due when your parcel arrives.
Returns & Refunds
If something isn't right, you can send it back within 30 days of delivery.
What we ask: items should be unworn and unwashed, with their tags still attached and in the original packaging. Please keep your proof of purchase.
Cost of sending it back:
- Faulty or damaged on arrival: we pay for the return shipping.
- Any other reason (such as size or a change of mind): the customer pays for the return shipping.
Where returns go: once approved, returns are sent to our warehouse in China.
Starting a return: send an email to info@thompsonandtaylor.co.uk including your order number and why you are returning the item, and we will let you know what to do next.
Your refund: after we receive and inspect your return, the money goes back to your original payment method within 10 business days. Allow a little extra time for your bank to process it.
For the complete terms, see our Return & Refund Policy.
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Frequently Asked Questions
Answers to the most common questions about delivery, returns and your order.
Do you charge for delivery?
No. Every order to a UK address ships free of charge, whatever the order value. The amount shown in your bag is exactly what you pay at checkout.
How can I follow my parcel?
Once your order leaves our warehouse, we email you a dispatch confirmation containing your tracking number. Use it to check where your parcel is whenever you like.
What is your returns process?
Items can be sent back within 30 days of delivery, as long as they have not been worn or washed and are still in their original condition.
Simply email info@thompsonandtaylor.co.uk and a member of our team will take you through the next steps.
How do I get in touch with Customer Care?
Whatever your question, our team will be glad to help.
Email: info@thompsonandtaylor.co.uk
Telephone: +44 20 3769 9373
You can expect a reply to your enquiry within 24 hours.
Which size should I order?
Nearly every product page includes a size guide listing the actual measurements of the garment.
Unsure between two sizes? Send a quick email to info@thompsonandtaylor.co.uk and we will happily help you choose.